Lag on Acrostics

[duhmel]

I suggest that users with the problem clear their cache and the puzzlebaron cookies. I've never had the problem and it doesn't seem to be widespread.

[admin]

I've tested the site in Chrome on multiple machines and still have yet to successfully reproduce this issue. My best guess right now is that there is a bad ad somewhere in the rotation that is affecting certain Chrome users - if it is coded poorly, a bad ad could potentially cause the site to "hang" temporarily until the ad itself is fully loaded. If you notice this happening only when a certain ad is displaying, it would be helpful to get a screenshot of that advertisement so that I can track it down and have it removed. If a bad ad is the culprit, it would likely be the skinny/tall one on the right, because that ad size is rarely used on any other type of page on the Acrostics site.

The only server change that's happened in the past week has been that we've updated our SSL certificate to a new provider. My best advice at this point would be to try emptying your Chrome browser's cache and restating the browser to see if that helps "flush" any old versions of our previous SSL certificates out of your system. I know Chrome has a different method of storing/caching SSL certificates, and it could potentially be this that is causing the issue for some people. But why it would cause only the gameplay page to hang... that wouldn't make any sense. If that were truly the cause I'd expect every page load to be problematic.

So right now my best guess is that there's an ad to blame - but until I can replicate it myself, or get a screenshot from someone who is having this issue, it is going to be difficult to narrow it down.

[tucsonjimmy1]

Same lag for me with Chrome. The puzzle initially takes 4 or 5 seconds to load, it used to load almost immediately. Keyboard lag - I can type a string of 8 or 10 letters in the puzzle grid, nothing for 5 seconds at least. Then they all populate. This just started a couple of days ago.

[DogMa]

Admin: Vladimir has this problem on one browser but not on another. Does that help you try to suss out the cause and maybe the solution?

[Vladimir]

I'll try to look for patterns. As it is, I link to the site and everything appears instantaneously. Then I click for a puzzle, and a puzzle comes up immediately. But when I click to open the puzzle, nothing happens for about four seconds; then the puzzle loads but when I type, the letters I'm typing lag before showing up.

[admin]

Nothing has changed recently on our end - I'm wondering, do you perhaps notice that a specific ad is playing whenever this slow-down occurs? There may be a bad ad somewhere in the rotation that I'm just not seeing.

[Vladimir]

I am so glad to see this. I thought it was just me. I'm getting the lag in Google Chrome (although I've never had a lag in Chrome before). If I switch to Edge, I don't get a lag.

[jeanne2072]

I am having problems with a lag in typing on Acrostics. Anything we can do about it?