Ads

[Rob]

Admin, your workforce ads are blocking out my puzzle and won't go away. Second time this happened

[admin]

Hi Rob -

Sorry about that! Can you let me know what browser and operating system you're using so I can try to replicate this issue, and also if you could post or email to puzzlebaron@gmail.com a screenshot of what you're seeing this will be a huge help in tracking down the ad and getting it removed ASAP. Thanks for your help!

[duhmel]

Yesterday there was a full screen ad advertising a game site that would come up every few minutes and totally block the screen. Thankfully, it is not happening anymore.

[MoWayne]

Happened to me just now.

[MoWayne]

Ad is from Dayforce

[rogerf4]

Yup, the Dayforce ad (at least in Chrome) makes it impossible to complete the puzzle because the ad covers the clues. Thanks in advance for fixing.

[admin]

Thanks everyone - I've got multiple pages open in Chrome waiting to see if I can get a Dayforce ad to load but so far no luck. If anyone can post a screenshot so I can share with our ad management company it would help expedite the process.

[duhmel]

The page just showed up again and I got a screen shot but it is over 3.0 Mb and I cannot attach it to a Forum response. Is there an email that I can send it to?

[EmmeArcy]

The ad keeps coming back. I thought it was something with my own iPad, so I restarted it several times, but I see it’s a problem for us all. I will try to get a screenshot.

[admin]

The page just showed up again and I got a screen shot but it is over 3.0 Mb and I cannot attach it to a Forum response. Is there an email that I can send it to?

Yes, you can email a screenshot to puzzlebaron@gmail.com - thank you!

[EmmeArcy]

BTW, I use Safari on my iPad. Okay, I'll email the screenshot, thanks.It's just annoying because it drops down when I'm in the middle of the acrostic and I like to do the long ones. Don't want to lose the one I'm working on! The ad blocks most of the panel, and also instructs to "turn the device around." Either way, it stops you from continuing. The smaller adds don't do that and can be ignored.

[EmmeArcy]

IMG_1389.jpg Here is one ad reduced in size.

[admin]

Thank you EmmeArcy! I've forwarded your screenshot to our ad management company for removal, and I've bumped you up to premium (ad free) for one month free of charge to fix this problem for you immediately.

[EmmeArcy]

Wow, thank you!

[admin]

Just an update - our ad management company is now suspending the ad provider who's serving these ads until they can figure out how to fix the problem properly on their end.