Ads over the puzzle

[Aethervox]

I just wasted SEVEN MINUTES waiting for the square ad in the banner position to change so I could work on a puzzle. The problem is that any puzzle pieces that are above the bottom of the ads can't be moved, and any puzzle pieces that I can move can't be moved into a position above the bottom of the ad.

Screen Shot 2024-12-21 at 2.47.50 AM.png

As I said previously, there are some square ads that don't cover the puzzle:

SquareAd-BannerSpace2.png

But those that do really hinder playing, especially when they don't change for SEVEN MINUTES or they come back every 3 or so ads.

PLEASE FIX THIS!

Thank you!

[admin]

Thank you for the screenshots Aethervox! Could you please let me know what browser and operating system you are using? I will send these to our ad management company ASAP for review.

As a thank you for helping us track this down I've bumped you up to premium (ad free) for a month, free of charge. This should remove all ads for you immediately as long as you're logged in to this account.

Cheers!
Stephen

[Aethervox]

I am on Mac OS 10.12, browser is latest version of Firefox 115.18

As near as I can tell, the problem is that the banner ad space is accepting ads in square format. This is a problem because if they're in front of the puzzle they block players, and if they're in back of the puzzle, you can't read the ad (and if I was an advertiser I'd be upset).

Thanks for the upgrade. I hope this gets fixed before it runs out.