What the hey?

[dannyb]

Is anyone else getting the AWA Business Support ad covering the top right quarter (of the board) and timer of the 4X4 game?

[admin]

Please post a screenshot of any ads that interfere with gameplay. Our ad network is good about responding to these but they require a screenshot in order to track down the offending ad, and since different users get different ads I usually am not able to replicate these ad problems on my system. Thanks!

[Turbo2]

Here is one! Ad on board 27-01-2024.jpg

[admin]

Thank you Turbo2! I've forwarded this screenshot to our ad management company. As a thank you, and to fix this issue for you straight away, I've upped you to a premium account for the next week, free of charge. This should remove all ads as long as you are logged in.

[Turbo2]

Oh my, thank you! I was just happy to help!

[dannyb]

The problem disappeared for a while but now it is back;Screen Shot 2024-01-28 at 9.32.01 AM.png

[admin]

Thanks Danny! Sending your screenshot over to our ad management company now.

[BoredInTheCar]

Here is another one

Screenshot 2024-01-28 at 12.54.27 PM.png

[admin]

Thank you! Are you also using Safari by any chance, or a different browser?

[BoredInTheCar]

Yup, Safari.

[admin]

Thanks! You're bumped up to premium (ads free) for the next week - should have it sorted by then.

[BoredInTheCar]

Very kind - and not necessary, but appreciated.

[admin]

Just an update - our ad manager has found the source of the problem and is turning off that ad network shortly. They are also working on a more permanent solution to keep this from happening again in the future. Thanks everyone for your patience!

[dannyb]

Thanks for getting on the problem so quickly.

[hughk]

The problem persists, as of 3:55pm Eastern Time. Here is a screen shot showing the part of my own screen that keeps getting overwritten by these annoying ads.
image.png