unplayable because of the ad for san jose airport

[Drsquid]

the ad takes over my screen completely. i have to reload. and lose many of the answers ive already entered. then the ad takes over again within a few minutes

[admin]

Sorry about that! Could you possibly post a screenshot of the ad in question (or email to puzzlebaron@gmail.com) so I can submit a ticket to our ad management company to have it removed?

[Julia518]

Sure find the new ads at the bottom annoying. The same ad pops up after I do a few letters. I'm about to quit doing acrostics, which until now has been my favorite game.

[admin]

Thanks for reporting this - I've not been able to replicate it myself yet. What browser and OS are you using?

If you are able to post a screenshot of the ad in question (or email to puzzlebaron@gmail.com) I will submit a ticket to our ad management company to have it removed.

[admin]

Ah, I have been able to reproduce this issue now in Google Chrome - no need for a screenshot. I've submitted an urgent takedown request to our ad management company and will post here when the issue appears to be resolved. Thanks again!

[admin]

Our ad management company has told us this ad campaign has been removed from our rotation. So far I have not seen it happen again as of around 3:45pm Eastern time, but if you continue to have this issue after that time please let me know.

UPDATE: Scratch that, I've seen the ad still loading on a few browsers just now. Following up with our ad manager now.

[Julia518]

Unplayable because of new pop-up ads.