Ads interrupting puzzle completely

[kissakay26]

I play on mobile from time to time and every time I've used the site within the past few days, every few puzzles has a huge Apple TV ad pop up which I am unable to close and I have to exit my puzzle completely. Is anyone having this issue ?

[admin]

Hi Kissakay26 - could you possibly email me a screenshot of the ad the next time you see it? puzzlebaron@gmail.com It will help immensely in tracking it down and getting our ad management company to remove it. Thank you!

[Zhu]

I’ve encountered the same ad. Really annoying.IMG_0061.jpg

[admin]

Thank you Zhu! I've upped you to premium for 2 weeks to fix this for you right away. Our ad management company is aware of the issue and is looking into getting it removed ASAP.

[kissakay26]

Hey admin,

Sorry for the late response! Here's a screenshot of what's been happening. On mobile, I cant even zoom out to close the ad so I just have to exit the puzzle completely.

[CryMaster]

I'm getting this also. Every 15 to 60 seconds the Seth Rogan ad pops up and blocks the screen. It is good because I have been playing too much and this breaks my desire to play.

[richet]

can't play any more because this ad pops up every few seconds. Please fix soon.

[admin]

Apologies everyone for the ad problem. I have reported this to our ad management company 3x now but it seems they are having trouble finding the source of this particular ad. In the meantime I am bumping you up to premium status temporarily to remove the problem for you immediately while we continue to investigate.

[IRLFAN]

Having the same problem. In addition, I loathe Seth Rogen so it makes the experience so much worse.

[admin]

Sorry about that IRLFAN, I've bumped you up to premium while we get this sorted out.

[momof7]

I'm having the same issue with a hoodie ad. I'm playing on a desk top not a mobile.

[chavignol2]

Also-- ads are covering the game

[Speedy]

Ads are covering the game so much I can not even play.

[Indyanna]

I am playing on a desk top and I have different adds drop down over my board. Depending on the color of the adds I can't see the letters and it is really hard to put words together.

[ChickenLittle]

Me too. Large ads dropping down over the grid covering the top right corner letters. If I'm lucky I can read the letters, but it's very distracting. Here's an example.


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