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  • Ads interrupting puzzle completely

    I play on mobile from time to time and every time I've used the site within the past few days, every few puzzles has a huge Apple TV ad pop up which I am unable to close and I have to exit my puzzle completely. Is anyone having this issue ?

  • #2
    Hi Kissakay26 - could you possibly email me a screenshot of the ad the next time you see it? puzzlebaron@gmail.com It will help immensely in tracking it down and getting our ad management company to remove it. Thank you!
    If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

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    • #3
      I’ve encountered the same ad. Really annoying.IMG_0061.jpg

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      • #4
        Thank you Zhu! I've upped you to premium for 2 weeks to fix this for you right away. Our ad management company is aware of the issue and is looking into getting it removed ASAP.
        If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

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        • #5
          Hey admin,

          Sorry for the late response! Here's a screenshot of what's been happening. On mobile, I cant even zoom out to close the ad so I just have to exit the puzzle completely.
          You do not have permission to view this gallery.
          This gallery has 1 photos.

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          • #6
            I'm getting this also. Every 15 to 60 seconds the Seth Rogan ad pops up and blocks the screen. It is good because I have been playing too much and this breaks my desire to play.

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            • #7
              can't play any more because this ad pops up every few seconds. Please fix soon.

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              • #8
                Apologies everyone for the ad problem. I have reported this to our ad management company 3x now but it seems they are having trouble finding the source of this particular ad. In the meantime I am bumping you up to premium status temporarily to remove the problem for you immediately while we continue to investigate.
                If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

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