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  • Blank Tiles

    I posted this in the general discussion yesterday by accident.

    Okay is anyone else getting blank tiled games? I thought initially it was due to their recent server issues, but it's just happened again.
    First it was one blank tile, then next game all the tiles were blank.

  • #2
    Can you post (or email to admin@puzzlebaron.com) a screenshot of what you're seeing? And do you see it in multiple, different browsers?
    If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

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    • #3
      This is one example. I'm using Chrome on an android.
      Attached Files

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      • #4
        Very strange! Definitely no changes on our end, and unfortunately I don't have an Android device available for testing here. On Chrome in iOS it seems to be working ok. And no similar complaints so far (we have a good number of active Android/Chrome users).

        My best guess is that your Chrome browser has some unusual preferences set, or some sort of blocking. Can you try a different browser on Android - like Firefox - and see if the behavior persists there?
        If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

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        • #5
          I've found a few complaints online about text "disappearing" in Chrome/Android and the following three recommendations seem to be offered by technical support. Please note, I am far from an expert on all things Android, I am just copying the recommendations I've found elsewhere. Proceed at your own risk.

          1. Clear browser cookies and data -https://support.google.com/chrome/answer/2392709?hl=en&visit_id=637521192726690639-1036535289&rd=1

          2. Reset Chrome to factory settings - https://support.google.com/chrome/answer/3296214?hl=en

          3. Turn off "Hardware Acceleration" in Chrome - https://www.solveyourtech.com/turn-h...google-chrome/
          If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

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          • #6
            We have an amazingly responsive Admin!

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            • #7
              Thank you for the rapid response. I've cleared the cache, rebooted etc.

              I shall let you know if it happens again.

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