Blank Tiles

[mlwalton13]

I posted this in the general discussion yesterday by accident.

Okay is anyone else getting blank tiled games? I thought initially it was due to their recent server issues, but it's just happened again.
First it was one blank tile, then next game all the tiles were blank.

[admin]

Can you post (or email to admin@puzzlebaron.com) a screenshot of what you're seeing? And do you see it in multiple, different browsers?

[mlwalton13]

This is one example. I'm using Chrome on an android.

[admin]

Very strange! Definitely no changes on our end, and unfortunately I don't have an Android device available for testing here. On Chrome in iOS it seems to be working ok. And no similar complaints so far (we have a good number of active Android/Chrome users).

My best guess is that your Chrome browser has some unusual preferences set, or some sort of blocking. Can you try a different browser on Android - like Firefox - and see if the behavior persists there?

[admin]

I've found a few complaints online about text "disappearing" in Chrome/Android and the following three recommendations seem to be offered by technical support. Please note, I am far from an expert on all things Android, I am just copying the recommendations I've found elsewhere. Proceed at your own risk.

1. Clear browser cookies and data -https://support.google.com/chrome/answer/2392709?hl=en&visit_id=637521192726690639-1036535289&rd=1

2. Reset Chrome to factory settings - https://support.google.com/chrome/answer/3296214?hl=en

3. Turn off "Hardware Acceleration" in Chrome - https://www.solveyourtech.com/turn-h...google-chrome/

[DonGuy47]

We have an amazingly responsive Admin!

[mlwalton13]

Thank you for the rapid response. I've cleared the cache, rebooted etc.

I shall let you know if it happens again.