What rhe Hey #5

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  • dannyb
    Member
    • Feb 2019
    • 257

    #1

    What rhe Hey #5

    This add has been showing up for two days now and it is getting more frequent.Screen Shot 2024-07-02 at 5.30.10 PM.png
  • admin
    Administrator
    • Apr 2007
    • 693

    #2
    Thanks Danny - have sent this to our ad manager, will bump you up to premium for two weeks to fix it asap for you.
    If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

    Comment

    • Tomtomg
      Member
      • Feb 2019
      • 3

      #3
      I am getting exactly the same thing.
      I cannot effectively play.

      Comment

      • doublehelix
        Premium Member
        • Sep 2013
        • 3

        #4
        I am having the same issue. The upper right region of the board is blocked by the ad.

        Comment

        • BoredInTheCar
          Member
          • Feb 2019
          • 63

          #5
          I'm getting the same thing but can generally manage to play through it. I'll be glad when it is gone, though.

          Comment

          • admin
            Administrator
            • Apr 2007
            • 693

            #6
            I’ve bumped all three of you to premium for two weeks to fix the problem immediately. The issue has been escalated with our ad manager and I am waiting for an ETA on a fix.
            If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

            Comment

            • Emerging
              Premium Member
              • Oct 2023
              • 11

              #7

              Same problem for me, albeit a different ad.

              image.png

              Comment

              • babybullz59
                Member
                • Feb 2019
                • 1

                #8
                Same problem here, and it's not just a single ad. . I've tried re-sizing my window, but that doesn't work. Playing on a Mac if that matters.

                Comment

                • BoredInTheCar
                  Member
                  • Feb 2019
                  • 63

                  #9
                  Thanks for the temporary upgrade - much appreciated.

                  Comment

                  • admin
                    Administrator
                    • Apr 2007
                    • 693

                    #10
                    Our ad manager has identified the source of these ads and submitted a removal request. I'm hoping they will stop displaying shortly.
                    If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

                    Comment

                    • oatqueen
                      Member
                      • Feb 2019
                      • 2

                      #11
                      I just had the same issue with ads covering the upper right corner of the game board. I guess the fix hasn't been made yet!

                      Comment

                      • admin
                        Administrator
                        • Apr 2007
                        • 693

                        #12
                        For those still seeing these ads on July 4th, can you please post your operating system and browser type. So far I am currently unable to get these to load but it may be targeting only specific browsers/OS.
                        If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

                        Comment

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