advertising is covering part of the puzzle board

[hughk]

Here is a screenshot showing what I am talking about.
image.png

[rainbowgardener]

Yes, I am having that too and I hate it. Slows me down. Screen tends to jump around some when it is doing that, also. Not fair, Puzzle Baron!

[DrPlacebo]

Same here, started today. It happened with two different ads; I got a screenshot of one of them.


image.png

[silk]

same here. not cool

[nnouner]

Same problem with ads covering part of the game grid

[Nyannecca]

Same. I contacted them, hope they do something soon. The ads are already annoying and sometimes cause the puzzle to jump down out of view, but at least then you can quickly pull it back up. But when an add literally blocks the puzzle, come on. And there's no way to close it!

[Nyannecca]

image.pngPosting a screen shot in case it matters. So annoying!

[Arabesque]

Another case of the same thing.

[hoople365]

Irritating and distracting.

[the cryptogram keeper]

I just had that too. First time I've ever seen it. Playing on a PC/laptop. Grrrrr.

[admin]

I was able to replicate this issue now and generate a HAR file for our ad management company to track down the source. In the meantime I will be upgrading everyone who posts to this thread to a premium account free of charge for 1 week to fix the problem for you immediately.

Apologies again - we never intentionally place ads on the site that will interfere with the game, and in fact there are supposed to be guardrails in place with our ad management company to ensure this never happens. But every once in a while a bad ad gets past our filters and we have to track it down. Will post here again once our ad management company confirms it's been removed.

[climbingmountains]

I thought I was lucky, but today, back-to-back games with different ads had it covering the top right corner of the board.

[Nyannecca]

Thank you, Admin, for responding to this and offering the week of Premium! Much appreciated.

[dannyb]

Just when I thought I escaped!Screen Shot 2025-04-24 at 8.55.46 AM.png

[dannyb]

This is out of control! It is happening on every board. Now it is multiple ads. When one ad times out it is replaced by another, sometimes larger ad. I'll try again this afternoon.