Server drop outs

[Wassina]

Often (too often) I'm experiencing server drop outs, doesn't matter whether I'm on my tablet or desktop.

This happens at the end of the game when your result/time is loaded, instead I get a lost connection with server message, At this point I have 2 options either I refresh, but then I 'miss' the game hence my less than 100% completion (I always complete a game) and then an error message loads. Or I go back and then refresh in which case I can do the puzzle again BUT the time is additive... Both options are a little frustrating.

Is anyone else experiencing this? Can this be rectified? Is it my end? If so, is there anything I can check to help the situation. I do not believe I experience this with other puzzles on Puzzle Baron.

Love this game - thank you!

[littleredbender]

Yes, I'm experiencing it. I've had it happen with other puzzles as well, but it seems fairly frequent with the bridge puzzles. I haven't found any kind of workaround.

[admin]

Hi Wassina -

When you say "instead I get a lost connection with server message" - can you post the exact server message? I don't see any failures in our server logs, which tends to suggest it could be a problem with your local connection. Are you playing on a mobile device (using cellular data) or over a wifi network?

Also, when a game post to gameover.php fails - you should be able to just click your browser's Refresh button on that gameover.php page and it should try to resubmit the game. Does that also not work?