Annoying new 'feature'?

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  • IRLFAN
    Member
    • Feb 2019
    • 10

    #1

    Annoying new 'feature'?

    Trying to work a crossword, every few seconds a new advertising ad pops up. Unplayable. Won't be back till this stops. Bye. Same behavior in sudoku. Something has infected your system.
    Last edited by IRLFAN; 02-07-2025, 04:54 PM.
  • Nester2
    Member
    • Feb 2019
    • 1

    #2
    Agreed. This is making Boggle unplayable as well. I'm taken repeatedly to different websites and have to X out of them and return to the game, which is no longer fun to play. I'm out of here too. Unless I develop an unquenchable desire to be taken to a Universal Studios website against my will every few seconds.
    Edited to add: Just tried again. I was taken off the Puzzle Baron website to an advertising website for Universal four times in the course of one game. Hello Admin -- what's going on?
    Last edited by Nester2; 02-07-2025, 10:44 PM.

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    • admin
      Administrator
      • Apr 2007
      • 692

      #3
      Sorry about that - we're having an issue with our ad provider. I'm going to bump both of you up to premium free of charge for 1 week to fix this issue for you immediately while we are tracking down the source of the problem. In the meantime can you confirm what browser/operating system you're using?
      If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

      Comment

      • IRLFAN
        Member
        • Feb 2019
        • 10

        #4
        Chrome, Windows 10

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        • 10smiss
          Member
          • Feb 2019
          • 1

          #5
          While I am playing Wordtwist, the screen goes straight to an ad and I have to exit the ad and reclick on the typing area to type a word. It is highly annoying. I hope you can get this fixed right away. It is maddening to try to play now. I am using Chrome on a Mac

          Comment

          • greatdayne
            Member
            • Nov 2024
            • 1

            #6
            This is happening to me on Chrome Android version 131.0.6778.135

            Comment

            • Brutus
              Member
              • Feb 2019
              • 2

              #7
              Happening to me as well.

              Comment

              • admin
                Administrator
                • Apr 2007
                • 692

                #8
                It looks like we're not going to get a solution to this until tomorrow at the earliest due to the weekend. In the meantime I'm continuing to upgrade anyone experiencing this issue to premium (ad free) free of charge for 1 week, just post here with your browser/operating system and I'll process the upgrades as I see them.

                Apologies again,
                Stephen
                If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

                Comment

                • RichM
                  Member
                  • Feb 2019
                  • 2

                  #9
                  I am having the same issue - Just got this Chrome update if it helps. Version 133.0.6943.54 (Official Build) (arm64) Mac Sequoia 15.3. My issue in DropQuotes

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                  • DiscoLawyer
                    Member
                    • Nov 2024
                    • 1

                    #10
                    Same here. Acrostics are unplayable. I searched on ways to prevent a web page from automatically opening new pages (it's a new page every 30 seconds if not quicker), but couldn't find a solution that worked for me.

                    Comment

                    • farmers wife
                      Member
                      • Oct 2021
                      • 1

                      #11
                      Same here - Logic puzzles. Windows 11 Home & Chrome 132.0.6834.160

                      Comment

                      • milan2minsk
                        Member
                        • Feb 2025
                        • 1

                        #12
                        Same here - Windows 11, Chrome 132.0.6834.196

                        Comment

                        • rainbowgardener
                          Member
                          • Feb 2019
                          • 12

                          #13
                          Yes , Logic puzzles and Word twist. I won't keep playing until they fix this.

                          Comment

                          • hybrid
                            Member
                            • Feb 2019
                            • 1

                            #14
                            I don't see any answers on this problem. Are we being ignored? Is there anybody out there?

                            Comment

                            • admin
                              Administrator
                              • Apr 2007
                              • 692

                              #15
                              No one is being ignored, as I've posted several times above we are actively working to track down the source of the problem and bumping everyone who is having issues to premium (ad free) status free of charge for a week to fix the problem for you immediately. The problem is that this started happening just before the weekend and there are limited resources available over the weekends to address ad management issues. I am working with our ad management company this morning to figure out what is happening and get an ETA on when they can get these bad ads removed.
                              If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

                              Comment

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