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advertising is covering part of the puzzle board

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  • #31
    Originally posted by admin View Post
    Hi pigletta - can you post a screenshot of what you're seeing? As best as I can tell the previous problem should now be resolved (as of 4 days ago). If you're seeing a different problem ad a screenshot will help me figure out what's happening for you.
    Hi. I'm still having the problem. Thanks for your help. image.png

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    • #32
      Hi pigletta -

      Can you let me know what your browser and operating system is?
      If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

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      • #33
        I am having this issue again too. Screen shots are what I am seeing. Can't see the clock counting down and it makes it difficult to do the puzzels. I have been playing this game for a while and this has just started happing in the last month. Can you go back to the old format of adds that don't cover the board??

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        • #34
          I've removed the top ad from the gameplay page now and moved it to the bottom of the page. I'm hoping this will prevent gameboard overlay.

          Trust me when I say I am absolutely as annoyed with all this as you are. We have explicit instructions in place with our ad management company to disallow all auto-expanding ads and they are continuing to drop the ball by letting these ads through. I am exploring alternate options as we speak.
          If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

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          • #35
            Not to nitpick but the board proportion now changes from the time you select a board to "start play". Wordtwist logo enlarges and everything is now top-shifted when you're actually playing.......my eyesight isn't that great so I've set my browser (Chrome) zoom to 110% to enlarge things a bit. Was perfect before but now the active "play" board is a bit too large. If I unzoom it's too small.

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            • #36
              Hi Russ -

              I didn't intentionally change any board proportions so I'm a little confused as to what's happening for you, could you let me know what browser you're using and maybe post a screenshot of the issue? The only change should be that the same game board as before is now slightly higher up on the page now that the navigation and top ad has been removed.
              If you enjoy our puzzles, please consider upgrading to a premium account to remove all ads and help support us financially. Thanks for your support!

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              • #37
                Thanks for the reply. That’s what I meant—the board is higher up on the page and seems slightly enlarged. The top part of your admin avatar gets cut off when you start to play a game—you used to be able to see the full avatar and the board was better centered on the screen.

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                • #38
                  During game play the navigation bar disappears making it difficult and time consuming to dump a game in progress.Screen Shot 2025-05-06 at 6.13.58 AM.png

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                  • #39
                    Use Alt-backarrow.

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